Curricula for Administrator Training
Administrator Accounts
- Admin account overview
- Admin password assistance
Dashboard
- Overview of the Dashboard
- Adding services
Create User Accounts
- Overview of Creating users
- Add users individually using the control panel
- Upload a CSV file to add users in batches
- Use Google Apps Directory Sync to provision a large number of users
- Recreating a user account
- Character usage (usernames, passwords, names)
User Login Issues
- Resetting a user's password
- View your users' most recent sign-in
Manage User Accounts
- Nicknames
- View all users, groups, and email addresses
- Editing existing users
- Suspend users
- Creating catch-all addresses
- Unable to remove nickname with as asterisk (*)
Deleting Users
- Recycling usernames
- Instructions and guidelines for deleting users
- Deleting inactive accounts
Contact Sharing
- About contact sharing
- Enabling a shared address book for users
- Disabling contact sharing
Groups
- Creating and Managing Groups
- Creating an email list for everyone in my domain
Domain Settings
- Current version and Next generation control panel
- Disabling advertisements and web clips
- Default time zone for users
- User support
- Gmail Labs and Chat features
- SSL Connections
- Domain aliases
- Error: This domain name has already been used as an alias or domain
- Uploading a custom logo
- Sign-in box color options
Advanced Tools
- Create multiple users
- SSO (Single Sign-On)
- View usage and reports
- Secure Data Connector
- Analytics for Google Apps
Support
- About the Support tab
- About Google phone support
- Status Dashboard
Service Settings
- About the Service Settings tab
- Custom web addresses
- Transfer a custom URL from one service to another
- Changing the site URL for a site in Google Apps
- Changing the root URL of all sites in Google Apps
- Disabling services
- Google Video Settings
Contact us for pricing.
